Policy · Emotionally Available
No Crumbs Left Behind
If it doesn't sit right, send it back.
The window
30 days from delivery. Apparel unworn and unwashed with tags attached; stickers unpeeled; hats un-crumpled. Anything that's clearly been living its life for a while, we can't take back — but we'll help if it arrived damaged.
How to start one
Email hello@infinitecrunch.com with your order number and what happened — or use the form on Leave a Crumb. We'll send a return label within one business day.
Refunds
Once we receive and inspect the return, we'll refund the original payment method within 5 business days. Return shipping is deducted unless the piece arrived damaged, wrong, or the Soup King personally requested a replacement.
Exchanges
Different size or color? Tell us in the same note and we'll get the swap into the print queue as soon as your return is on its way back — no waiting for the round trip.
Damaged in transit
Snap a couple photos of the packaging and the piece (the contact form takes up to 3), send within 14 days of delivery, and we'll reprint or refund. No arguing with couriers required.
Custom or made-to-order
Anything printed to your spec (custom sizes, custom text, one-off collabs) is final sale unless we made an error. If we did, we'll make it right.
Final-sale nibbles
Items marked as clearance or 'end of the batch' are final sale. Damaged-in-transit still counts, though.